Refund and Cancellation Policy
At Quvor Enterprises, we strive to deliver high-quality digital and software services. Please review our refund and cancellation terms carefully before using our services.
Cancellation Policy
Clients may cancel any ongoing service subscription or project engagement by providing at least 14 days’ written notice before the next billing cycle.
To request cancellation, please email us at [email protected] with the following details:
-
Your full name
-
Project or subscription reference
-
Reason for cancellation
Cancellations received with less than 14 days’ notice may not prevent the upcoming billing cycle from being processed.
Refund Policy
Due to the custom and digital nature of our services, all payments made to Quvor Enterprises are non-refundable. This includes:
-
Project deposits and milestone payments
-
Monthly or recurring service subscriptions
-
Any add-on services or digital deliverables
Refunds will not be issued for:
-
Change of mind
-
Partially used services
-
Delays or dissatisfaction arising from lack of client communication, incomplete briefs, or late approvals
In rare cases involving billing errors, please contact us within 7 days of the transaction date for resolution.